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Delivery

We deliver to the South & East San Francisco Bay Area

Use the form below to see if delivery is available near you:

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Delivery FAQ
Where do you deliver?

Purple Lotus offers cannabis delivery throughout the San Francisco Bay Area, serving various locations, including Oakland, Pleasanton, Livermore, Dublin, Danville, San Ramon, Hayward, San Leandro, San Lorenzo, and Castro Valley. Click here to see if we deliver to you!

What forms of payment do you accept?

We accept cash, debit, and Treez Pay for in-store and delivery orders. Click here to learn more about our payment options

Is there a minimum delivery purchase limit?

Yes, there is a minimum $50 purchase limit

Is there a delivery fee?

Yes, there is a $3.99 delivery fee

Can I change my delivery address after I've placed an order?

If you need to change your delivery address for an order currently in process, please call us at (408) 456-0420

Can I track my order once it's out for delivery?

You will receive status updates and tracking information via text message and email upon submitting an order

How long will it take for my delivery to arrive?

Delivery times may vary depending on your location. Please see available delivery times for your location during checkout. Delivery windows are 1-2 hours.

Should I tip my delivery driver?

Tipping your driver is optional, but if you wish to do so, you can add a tip during checkout or upon pickup with your budtender or delivery driver.

Can I reschedule my delivery order?

Yes, you may call us at (408) 456-0420 to reschedule your delivery order.

What brands are not eligible for discounts?
  • Papa & Barkley
  • Papa & Barkley
  • Papa's Select
  • Pax
  • Puff
  • Puffco
  • Purple Lotus
  • West Coast Treez
  • Cookies
  • Cannabiotix
  • CDXX
  • Glass House Farms
  • UpNorth
  • Blue Chip
  • A Golden State
  • Don Merfos
  • Have Hash
  • Josh Wax
  • Jetty Extracts
  • Heights
  • Absolute Extracts
  • Lowell Herb
  • 710 Labs
  • Jeeter
  • Froot
  • Shake
  • Alien Labs
  • Connected
  • Bodega
  • Allswell
Return Policy

Return & Exchange Policy

(For safety of our employees and for our customers, we will not take back any product for reasons related to COVID-19)

CARTRIDGES

Cartridges may only be returned for reasons due to manufacturing defects. Product must be returned within 7 Days with original packaging and must have 75% of the product remaining.

Cartridges CANNOT be returned due to taste or undesired effects.

FLOWER

Flower may not be returned or exchanged unless it has mold or other contaminants.

EDIBLES

Edible purchases may only be returned or exchanged if the product is expired, or contains mold. The product must be returned within 24 hours with at least 75% of the product remaining.

TOPICAL SOLUTIONS & TINCTURES

Topical Solutions & Tinctures may only be returned or exchanged if it causes an allergic reaction or contains mold or other contaminants. The product must be returned within 24 hours with at least 75% of the product remaining.

Pre-rolls may not be returned or exchanged.

Concentrates may not be returned or exchanged.

Non-Medicated product sales are final.

Each item being returned or exchanged must have a receipt or proof of purchase (i.e. label w/ patient information)

CALIFORNIA REGULATIONS: CUSTOMER RETURN OF CANNABIS GOODS.

“Customer return” means a customer’s return of cannabis goods that were purchased from a licensed retailer, back to the licensed retailer the cannabis goods were purchased from.

  • A licensed retailer may accept customer returns of cannabis goods that were previously sold to a customer.
  • A licensed retailer shall not resell cannabis goods that have been returned.
  • A licensed retailer shall treat any cannabis goods abandoned on the licensed retailer premises as a customer return.
  • Defective manufactured cannabis products returned by customers to a licensed retailer may be destroyed pursuant to section 5054 of this division, or returned to the licensed distributor from whom the cannabis goods were obtained in accordance with section 5053 of this division.

Zipcodes

  • 94002
  • 94010
  • 94022
  • 94024
  • 94025
  • 94027
  • 94028
  • 94030
  • 94040