We at the Purple Lotus want to ensure you that your first visit with us will be one to remember! The PLPC thought we would put together a few suggestions and tips for our first-time patients, in order to make your visit with us as easy as possible.





Our staff does the best at making sure that our menus (flowers, concentrates, edibles, etc.) are posted daily on our website. We also make sure to give our Loyalty Program members first exposure to our daily specials, new product offerings, and events. We encourage our patients to stay connected! Education is power and knowing what medicine might cater to your specific need ahead of time, and how you enjoy your medicine (natural flower, concentrates, tinctures, etc.) are always helpful in suggesting the best fit for your needs.




2. Bring your valid government or state-issued identification.



Our guests are our #1 priority. We promise to help all our customers by providing them with quality cannabis products at the most affordable prices. Comfort and quality while visiting us, is a key factor to our success and growing cannabis community. Please make sure to bring your VALID ID EVERY TIME. You will not be allowed to enter without it.




We know that everyone’s lifestyle in the Bay Area is different . We serve the most diverse patient types here in our San Jose location. You most often will see a wide mix of professionals within our doors, and we couldn’t be more grateful for that.




4. Wanting to take your time? See what’s new? Look at a certain strain?


Then make sure you let the budtender know that you have a few questions and that you plan on taking your time. We want to be as intuitive as possible in understanding what experience you are looking for, but also need to balance the needs of all patients too. Knowing what type of experience you are looking for makes us more useful in your experience, and what we are able to offer. Each one of our volunteers is highly trained in a variety of our offerings, but most have their own passion in what they can educate you on for your specific needs and questions. Let our resources and knowledge help!





Then you might want to take advantage of our Phone and Online Orders. With life on the go, we have made it convenient for our patients to be able to call in their orders or place them online for pick-up upon arrival.


That’s pretty much it…
We want to make your experience as easy and enjoyable as possible!

In-store

New Members: What to expect

. We are open every day of the year, including holidays!

General

Store & Delivery Hours

We are open 365 days a year, including holidays

Are you open on holidays? 

To purchase cannabis products from Purple Lotus, you must be at least 21 years old and present a valid government-issued photo ID with a scannable barcode. Please note that paper IDs or unscannable IDs are not accepted.

How old do I have to be to buy cannabis?

We accept drivers licenses, passports, and most government issued photo ID's. The ID must be valid and include a scannable barcode.

What forms of ID do you accept?

Yes, we have several ATM machines available for customers

Do you have an ATM machine?

Yes, we have ample customer parking available behind our store

Is there parking available? 

Purple Lotus offers cannabis delivery throughout the San Francisco Bay Area, serving various locations, including Oakland, Pleasanton, Livermore, Dublin, Danville, San Ramon, Hayward, San Leandro, San Lorenzo, and Castro Valley. 

Delivery

Where does Purple Lotus deliver to?

We accept cash, debit, and Treez Pay for in-store and delivery orders. 

Click here to learn more about our payment options

What forms of payment do you accept? 

Deals

What is your return policy?

Yes, Purple Lotus operates a loyalty program that rewards its members. Customers who become members can earn points for every purchase made at the dispensary or online. After the third visit, members receive a 5% cashback reward on each subsequent purchase, which can be used for future purchases. In addition to cashback rewards, loyalty program members gain exclusive access to deals and promotions, including previews of new products and limited-time discounts.

Does Purple Lotus have loyalty rewards?

Yes, there is a minimum $50 purchase limit

Is there a minimum delivery purchase limit?

Is there a delivery fee?

If you need to change your delivery address for an order currently in process, please call us at 

Can I change my delivery address after I've placed an order?

You will receive status updates and tracking information via text message and email upon submitting an order

Can I track my order once it's out for delivery?

Delivery times may vary depending on your location. Please see available delivery times for your location during checkout. Delivery windows are 1-2 hours. 

How long will it take for my delivery to arrive?

Tipping your driver is optional, but if you wish to do so, you can add a tip during checkout or upon pickup with your budtender or delivery driver. 

Should I tip my delivery driver?

 to place a pickup order over the phone. 

Can I place a pickup order over the phone?

Can I reschedule my delivery order? 

to convert your pickup order to delivery 

Can I convert my pickup order to delivery? 

If your address is within our delivery range but you're still seeing this error in your bag, it usually happens when your delivery address is updated directly on the bag page. To fix this, update your address through the delivery location selector (accessible from the main navigation or on the 

), this ensures the correct store is assigned to your address automatically.

Why am I seeing "Outside of delivery range"?

If your order is delayed, our team will provide updates on your estimated delivery time. If you haven't received an update, contact our support team at (408) 456-0420 for assistance.

What happens if my weed delivery order is late?

California law allows customers to purchase:

Up to 28 grams (1 ounce) of cannabis flower per day

Medical patients can purchase up to 1 pound of cannabis per day

What are the legal purchase limits for California?

All cannabis orders in Northern California are subject to a 

What are the taxes for cannabis purchases?

If you need to change or cancel an order, contact our customer support team immediately. Once an order has been dispatched, modifications may not be possible. Please call us at 

How do I cancel or modify a delivery order?

Yes, the person who placed the order must be present with their government-issued photo ID to receive the delivery.

Do I need to be present when the delivery driver arrives?

Yes to both! Purple Lotus is fully ADA compliant and wheelchair accessible at both locations. We also welcome leashed, well-behaved dogs — so feel free to bring your furry friend along on your next visit!

Is Purple Lotus handicap accessible and dog friendly? 

Purple Lotus:117 Policy

Hightimes Medical Cannabis Cup Winners!! At the Purple Lotus Patient Center, our goal is to provide quality service, a comfortable atmosphere, and top quality medication for every budget. We offer the highest quality products for the best donation value. All of our staff is highly trained to make sure that every time you walk through our door you receive the experience and quality you deserve. We offer daily sales on medication as well as a 15% discount to Seniors (65+) and 10% for Disability. Active Military and Veterans also receive a 15% discount. In addition, we offer a 5% student discount to patients enrolled at San Jose State University, Evergreen, Foothill, De Anza, Stanford and UCSC. Must present student identification at the time of donation. You might be asking what makes us different? Our founders were patients just like you. We would go into countless clubs in the bay area, especially San Jose, and realized that no matter where we went, we were unable to find consistency and quality! The medication was over priced, over rated, and premium medication was mid grade at best. We go out of our way to bring you top quality medication at every price rage. We care about our patients and offer a variety of services and products to assist in the treatment of your condition. We love to hear your feedback and will go out of our way to carry products that our customers really want. We are a non-profit organization that is based on the belief that our patients' needs are of the utmost importance. Our entire team is committed to meeting those needs and providing the highest quality medication and services to our members. Explore San Jose’s only premium cannabis dispensary to find over 50 strains of the Bay Area’s most exotic cannabis and 100’s of cannabis products. The goal of Purple Lotus is to provide superior customer service, in a comfortable atmosphere, providing exceptional cannabis for every budget. The Lotus team excels in providing outstanding customer service is committed to meeting your needs for a one of a kind personal experience. As a result, the highest percentage of our guests are referred by friends and family. We offer daily sales on a variety of products, as well as a 15% discount to Seniors (65+) and Veterans, along with a 10% discount for disability. In addition, we offer a 5% student discount to guests enrolled at San Jose State University, Evergreen, Foothill, De Anza, Stanford and UCSC. Please present valid identification during check-in to receive proper discounts. You might be asking what makes us different? Our founders were medical marijuana patients before legalized adult-use. Countless visits to dispensaries in the Bay Area, especially San Jose, always led to inconsistent and poor quality marijuana. The medication was overpriced, overrated, and premium medication was mid grade at best. This led to establishing Purple Lotus in 2009, offering a variety of medical marijuana products and services to assist in the treatment of a variety of conditions. Fast forward to the legalization of recreational Adult-Use cannabis and we continue to go above and beyond to bring you top quality concentrates, cartridges, edibles, topicals, and of course the finest in CA grown cannabis at every price range. We aim to provide a variety of choices for each guest. Purple Lotus is a state licensed cannabis dispensary, which means every product that reaches our shelves has gone through rigorous testing to meet quality standards (the same standards that every agricultural product in CA must adhere to).

Purple Lotus Cannabis Dispensary Our Locations

San Jose

Downtown San Jose

San Jose's Favorite Cannabis Dispensary

1000+ Products

Daily Deals

Expert Budtenders

5-Star Rated