Purple Lotus has begun accepting Treez Pay – secure one-click payments right from your phone! Available for in-store pick-up orders and delivery, Treez Pay powered by Stronghold will increase the safety, security, and convenience of every experience you have at Purple Lotus Patient Center. A flat transaction fee of $2.50 is billed separately to your account.
Why Treez Pay?
- Secure – all aspects of Purple Lotus customer information are encrypted and securely stored with our partner, Stronghold.
- Contactless – cashless transactions minimize unnecessary contact with cash and between customer and Purple Lotus staff.
- Fast – after your first order, pay with one click; enjoy skipping lines when you prepay for pickup 😊
- Convenient – one-click SMS payments make it easy to pay anywhere easily!
Treez Pay FAQ
Treez Pay FAQ
What is Treez Pay?
Treez Pay is a digital payment solution for online pickup or delivery orders with your mobile device. When you place an order with Purple Lotus and pick Treez Pay, you’ll receive an SMS text message with a link to add your payment information and authorize payment for your order. On all future orders, you can checkout with your default payment method with one click.
What is Stronghold?
Treez has integrated Stronghold’s compliant ACH payment solution into our PoS, allowing us at Purple Lotus to enable Treez Pay. ACH payments are electronic bank-to-bank payments, allowing customers to pay directly from their account to a merchant.
How do I pay with Treez Pay?
When you place an order through our online menu and confirm that you will be using Treez Pay, you will receive a text message or email with a link to Treez Pay. Securely sign-in with your banking provider and link it with a Stronghold account. Once you have logged in to your Stronghold account, confirm your items and your total before tapping Pay.
Do I have to enter my bank information every time I use Treez Pay?
Not at all. Using Treez Pay means your information is stored securely with Stronghold, so the only step to paying for your Purple Lotus order is logging in through our secure link. You can always add or switch payment methods as needed.
Do I need to download an app to use Treez Pay?
No. Using Treez Pay at Purple Lotus does not require using any mobile applications; any necessary links will open in your phone’s browser. Treez Pay powered by Stronghold embeds directly into our existing Purple Lotus PoS system.
Is my information secure?
Yes, absolutely none of our customer’s data is accessible by Treez or Purple Lotus. Treez Pay leverages Stronghold’s ACH payment system – Stronghold handles communication with your bank.
Are there fees associated with Treez Pay?
There is one flat $2.50 convenience fee that will appear separately on your statement. ACH payments work in the same way as making an ATM withdrawal at an out-of-network bank.
Are there any additional bank fees while using Treez Pay?
Absolutely not, using Treez Pay powered by Stronghold at Purple Lotus will not require any additional bank fees.
How is the transaction processed?
Payments via Stronghold run on the ACH network. ACH payments are secure electronic bank-to-bank payments that allow a merchant to debit directly from a customer’s account once the customer approves the transaction. Funds move from one bank account to another with the help of a centralized system that directs funds to their final destination.
How does the transaction appear on my monthly statements?
The transaction will appear as the merchant’s name on your statement.