25% off first order *restrictions apply

Help & FAQ

New Members: What To Expect

We at the Purple Lotus want to ensure you that your first visit with us will be one to remember! The PLPC thought we would put together a few suggestions and tips for our first-time patients, in order to make your visit with us as easy as possible.


1. Our menus are updated every day!

Our staff does the best at making sure that our menus (flowers, concentrates, edibles, etc.) are posted daily on our website. We also make sure to give our Loyalty Program members first exposure to our daily specials, new product offerings, and events. We encourage our patients to stay connected! Education is power and knowing what medicine might cater to your specific need ahead of time, and how you enjoy your medicine (natural flower, concentrates, tinctures, etc.) are always helpful in suggesting the best fit for your needs.


2. Bring your valid government or state-issued identification.

Our guests are our #1 priority. We promise to help all our customers by providing them with quality cannabis products at the most affordable prices. Comfort and quality while visiting us, is a key factor to our success and growing cannabis community. Please make sure to bring your VALID ID EVERY TIME. You will not be allowed to enter without it.


3. Experience vs. Convenience

We know that everyone’s lifestyle in the Bay Area is different . We serve the most diverse patient types here in our San Jose location. You most often will see a wide mix of professionals within our doors, and we couldn’t be more grateful for that.


4. Wanting to take your time? See what’s new? Look at a certain strain?

Then make sure you let the budtender know that you have a few questions and that you plan on taking your time. We want to be as intuitive as possible in understanding what experience you are looking for, but also need to balance the needs of all patients too. Knowing what type of experience you are looking for makes us more useful in your experience, and what we are able to offer. Each one of our volunteers is highly trained in a variety of our offerings, but most have their own passion in what they can educate you on for your specific needs and questions. Let our resources and knowledge help!


5. IN A RUSH??

Then you might want to take advantage of our Phone and Online Orders. With life on the go, we have made it convenient for our patients to be able to call in their orders or place them online for pick-up upon arrival.


That’s pretty much it…
We want to make your experience as easy and enjoyable as possible!

Store & Delivery Hours

Store Hours: 9am - 9pm

South Bay, East Bay, and Peninsula Delivery: 8am - 10pm

Tri-Valley Delivery: 9am - 10pm

Learn more about our locations

Are you closed on holidays?
We are open everyday, 365 days a year!
What forms of payment do you accept?
We accept cash, debit, and Treez Pay. Click here to learn more about Treez Pay
Do you have an ATM machine?
Yes, we have 3 ATMs at our dispensary in San Jose
What is the required age to purchase cannabis products from Purple Lotus?
Adults age 21 or over may purchase cannabis with a valid scannable government-issued photo ID. We do not accept paper ID’s or anything unscannable.
Is there a delivery fee?
There is a $3.99 delivery fee